Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations
Approved
Classifications
MinEdu publication type
A1 Journal article (peer-reviewed)
Definition
Article
Target group
Scientific
Peer reviewed
Peer-reviewed
Article type
Journal article
Host publication type
Journal
Publication channel information
Title of journal/series
International journal of contemporary hospitality management
ISSN (print)
0959-6119
ISSN (electronic)
1757-1049
ISSN (linking)
0959-6119
Publisher
Emerald
Publication forum ID
58351
Publication forum level
1
Country of publication
United Kingdom
Internationality
Yes
Detailed publication information
Publication year
2024
Bibliographical publication year
2024
Reporting year
2024
Journal/series volume number
36
Journal/series issue number
13
Page numbers
118-134
DOI
10.1108/IJCHM-01-2024-0035
Language of publication
English
Co-publication information
International co-publication
Yes
Co-publication with a company
No
Availability
Link to online publication
Link to self-archived version
Classification and additional information
MinEdu field of science classification
520 Other social sciences
Keywords
Gen Z behavior; Digital savvy; Generational change; Hospitality workforce; Hospitality career perceptions
Additional information
[Epub ahead of print 24 September 2024]
Source database ID
WoS ID
WOS:001317336200001
Scopus ID
2-s2.0-85204691420